Contact Us

We’re Here to Help!

At STARIME LLC, your satisfaction is our priority. Whether you have questions, need assistance, or want more information about our pet products and services, we’re here to help. Please don’t hesitate to reach out to us through any of the following methods:

Contact Information:

  • Email: support@starime.com
  • Phone: +1 502-270-2761
  • Company Number: 1339280
  • Address: 2322 BOXVILLE RD.
    MORGANFIELD, KY 42437

Customer Service Hours:

  • Monday to Saturday, 8:00 AM to 5:00 PM Eastern Time

Store Policies:

  • Return & Refund Policy: We aim to make your shopping experience seamless and worry-free. For detailed information on our return and refund procedures, including timeframes and conditions, please visit our Returns & Refund Policy.

  • Shipping Policy: Enjoy free shipping on all orders within the United States. To learn more about our shipping costs, delivery times, and service areas, please refer to our Shipping Policy.

Additional Information:

  • Privacy Policy: Learn how we handle your personal information and ensure your privacy is protected.
  • Terms & Conditions: Review the terms and conditions that govern your use of our website and services.
  • Returns & Refund Policy: Detailed guidelines on how to return a product and request a refund.
  • Shipping Policy: Comprehensive information about our shipping process and policies.
  • About Us: Discover more about STARIME LLC, our mission, and the values that drive our company.

Company Details:

STARIME LLC © 2024 All Rights Reserved.

Important Notice: If you have specific questions or concerns about any of our pet products, including safety standards and compliance, please do not hesitate to contact us. We are committed to providing the best for your pets and are here to address any inquiries you may have.

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