Welcome to Starime.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this site.
1. Eligibility
To use our website, you must be at least 18 years old or have parental consent. By using this site, you confirm that you meet these eligibility requirements.
2. Use of the Website
You agree to use the website for lawful purposes only. You are prohibited from using the site in a way that could damage, disable, overburden, or impair any Starime.com server or interfere with any other party’s use of the website.
3. Product Descriptions
We strive to provide accurate descriptions of our pet products. However, we do not guarantee that the product descriptions, images, or other content available on the site are accurate, complete, reliable, current, or error-free. If a product offered by Starime.com is not as described, your sole remedy is to return it in unused condition.
4. Pricing and Payment
All prices listed on Starime.com are subject to change without notice. We reserve the right to modify prices at any time, and we are not responsible for any pricing errors. Payment must be made at the time of purchase, and we accept various payment methods as specified on the website.
5. Shipping Information
We offer free shipping on all orders within the United States. Orders are processed within 1-2 business days, and delivery times are typically 3-4 business days. We currently do not offer international shipping. For more details, please review our Shipping Policy.
6. Returns & Refunds
We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition as when received. For a full refund, please refer to our Returns & Refund Policy for detailed information on the process, timeframes, and conditions.
7. Intellectual Property
All content on Starime.com, including text, graphics, logos, images, and software, is the property of STARIME LLC or its content suppliers and is protected by international copyright and trademark laws. Unauthorized use of any content on this site may violate copyright, trademark, and other laws.
8. Prohibition of Counterfeit Products
Starime.com strictly prohibits the sale of counterfeit products. We are committed to providing only genuine and authentic products. Any violation of this policy will result in immediate termination of your account and potential legal action.
9. Limitation of Liability
Starime.com shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website or any products purchased through the site.
10. Country-Specific Policies
Our products comply with U.S. regulations, and we currently ship within the United States only. We do not ship to P.O. Boxes or APO/FPO addresses. Please be aware of any local regulations in your area before purchasing.
11. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of Kentucky, without regard to its conflict of law principles. Any legal action related to these terms shall be brought in the state or federal courts located in Kentucky.
13. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us:
- Phone: +1 502-270-2761
- Email: support@starime.com
- Address: 2322 BOXVILLE RD
- MORGANFIELD, KY 42437
- STARIME LLC
- EIN: 99-1542446
- Company Number: 1339280
- Customer Service Hours: Monday to Saturday, 8:00 AM to 5:00 PM Eastern Time